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From322US$ /night
Check-in
24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
2 persons
725 sq. feet 
Bed options:
1 Double bed
Air conditioning
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One-Bedroom Oceanfront Suite
Max:
2 persons
725 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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One-Bedroom Oceanfront Suite
Max:
2 persons
725 sq. feet 
Bed options:
1 King Size Bed
Shower
Private pool
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Puerto Morelos 5.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 16.3 mi
Cancun (CUN) 20.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Concierge desk
  • No pets allowed
  • 24-hour security
  • Private beach
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Room service
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's menu
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Aqua park
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710
Map view
Carretera Cancun Tulum Km 45, Puerto Morelos, Mexico, 77710

Reviews and Ratings <br />

Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
8.4/10
Great
Rooms
9.0
Location
8.2
Service
8.8
Dining
7.6
Guest reviews
8.4/10
based on 5 reviews
8.2
8.2/10 based on 53 reviews
Neil
United Kingdom, December  2024
9.8/10

We had an amazing stay at Generations! The service was top-notch from the moment we arrived with a refreshing welcome. The dining options were gourmet and exceeded our expectations, particularly at the Wine Kitchen. The only small downside was that one room service order was a tad cold. Overall, though, the experience was fantastic and we can't wait to come back!

Rooms
9.0
The rooms were spacious and very well-appointed. We felt comfortable and relaxed throughout our stay.
Service
10.0
The service was incredibly helpful throughout our week. Our butler, Luiz, was exceptional, always ready to meet our needs.
Location
10.0
The resort is conveniently located with easy access to the beach, making it perfect for both relaxation and fun.
Dining
10.0
Dining was a highlight of our stay with gourmet options and great atmosphere. Special shoutout to the chefs for their attentiveness!
Facilities
10.0
The pools and beach areas were well-maintained and provided plenty of activities for everyone in the family.
Zoe
United Kingdom, October  2024
6.8/10

We had a mix of experiences at this hotel. The rooms were spacious and well-equipped, which we really appreciated, and the pool was beautiful. However, the dining experience and service left a lot to be desired, especially with the long wait times and lack of clear communication. The resort is also quite noisy at times, which made it hard to fully relax.

Rooms
9.0
The rooms were exceptional, spacious, and well-equipped, with a stunning view from our third-floor swim-out room.
Service
6.0
While some staff members like J. Jesus were amazing, others didn’t provide the level of service we expected, particularly with slow responses and poor communication about dining.
Location
7.0
The hotel is set in a nice area, close to beautiful pools but the beach was rocky and not ideal for swimming.
Dining
5.0
Dining options were a mixed bag; while the food was decent, the restrictions on reservations and limited buffet selection were frustrating.
Facilities
7.0
The pool area was beautiful and great for families but had some maintenance issues that needed attention.
Sean
United Kingdom, September  2024
8.8/10

We had an incredible time at Generations. The staff was exceptional, making our stay memorable, and the food was delicious all around. The rooms were spacious and clean, and we particularly enjoyed the pool facilities. However, the room service could use some improvement, and some attractions were closed during our visit, which was a slight letdown.

Rooms
9.0
The rooms were spacious, clean, and very comfortable, with nice amenities like a jacuzzi and rainfall shower head. We loved having a view of the grounds and ocean.
Service
10.0
The service was outstanding; the staff went out of their way to ensure we had a great experience. Special thanks to Jonathan and Yadi for their attentiveness.
Location
9.0
The location was excellent, connecting easily to El Dorado Royale, which provided access to more pools and restaurants, adding variety to our stay.
Dining
8.0
Dining was a highlight, with a fantastic selection at the restaurants; Haab and Wine Kitchen were our favorites. However, some places were closed, limiting options at times.
Facilities
8.0
The facilities were well-maintained, with a large pool and various activities available, but sometimes we felt there weren’t enough chairs for poolside relaxation.
Justin
United Kingdom, September  2024
7.6/10

Our stay at the resort was quite enjoyable, marked by remarkable service and spacious rooms with gorgeous ocean views. The dining was good, though not at the gourmet standard we had hoped for. We found the beach lacking but did appreciate the snorkeling opportunities. Overall, it was a family-friendly experience, but there were some areas that could use improvement, especially regarding dining options and the overall beach experience.

Rooms
9.0
The rooms were nicely sized, clean, and offered stunning ocean views which we really loved.
Service
10.0
The level of service was exceptional, with our butlers going above and beyond to cater to our needs, making our stay smooth and hassle-free.
Location
6.0
The location provided beautiful surroundings, but the beach didn't meet our expectations.
Dining
7.0
Dining was satisfactory with some highlights, but we did find the overall quality could improve, especially at the specialty restaurants.
Facilities
6.0
The facilities were good, but the pool was too cold for our liking, which limited its usage.
Penelope
United Kingdom, September  2024
8.2/10

I had a lovely vacation at Generations! The staff was exceptionally warm and welcoming, making us feel right at home. While the food was great, we experienced a few hiccups with room service and some minor details that were missing during our stay. Overall, the natural beauty and hospitality made for a memorable experience, but there were definitely areas for improvement.

Rooms
9.0
Our room was clean, spacious, and well-equipped with everything we needed. It offered a comfortable oasis to retreat to after a day in the sun.
Service
8.0
The service was very friendly and attentive, especially from our butler who was always there to assist us. However, there were times when it felt a bit stressed due to the apparent staffing challenges.
Location
9.0
The resort was beautifully maintained, surrounded by lush palm trees, giving it a tropical paradise vibe. It felt serene and welcoming.
Dining
8.0
Dining was excellent with a huge variety of choices, especially at the Wine Kitchen, which we loved. It was nice to enjoy local fresh products, though breakfast options could be improved.
Facilities
7.0
Facilities were great, with well-kept pools and amenities that added to our comfort. However, there were moments when they seemed understaffed, leading to longer wait times.
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24Apr2025Select date
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Rooms and Guests2 Guests, 1 Room